Features

Everything you need to organize your customer support workflow in one place

Organized Dashboard

See everything at a glance. Your command center for checking reminders, accessing recent items, and viewing library stats before you start your day.

  • Quick Resume with "Recent Activity"
  • Visual urgency indicators for reminders
  • Access favorites instantly
Learn more about Dashboard
Dashboard View
Support Toolbox Dashboard
Search Interface
Support Toolbox Search

Universal Search

Find anything in milliseconds. The search bar floats over your active window, letting you grab links, templates, and screenshots without breaking your flow.

  • Keyboard-first navigation
  • Works on top of any app
  • One-click copy to clipboard
Learn more about Search

Link Library

Browser bookmarks are where links go to die. Organize your essential support links, admin pages, and docs in a dedicated library that formats them perfectly.

  • Copy links as formatted text (Hyperlinks)
  • Tag by context (Billing, Admin, Docs)
  • Available outside your browser
Learn more about Links
Link Manager
Support Toolbox Link Library
Rich Text Editor
Support Toolbox Response Templates

Response Templates

Write it perfectly once, use it forever. Create a personal knowledge base of rich-text answers, troubleshooting guides, and snippets.

  • Full formatting (Bold, Headers, Lists)
  • Embed images directly in templates
  • Paste with formatting preserved
Learn more about Responses

Screenshot Library

Stop re-taking the same screenshots. Store annotated images, diagrams, and error examples in a searchable visual database.

  • Find images visually with large previews
  • Copy image data directly to clipboard
  • Annotate once, use forever
Learn more about Screenshots
Asset Manager
Support Toolbox Screenshots
Discount Management
Support Toolbox Discounts

Smart Discount Management

See actual final prices for each discount code. No more switching to Stripe to calculate prices or making mental math errors.

  • Original and final prices displayed together
  • Copy codes or prices with one click
  • Eliminate pricing mistakes forever
Learn more about Discounts

Reliable Reminders

Set reminders for customer follow-ups and never let a commitment slip through the cracks.

  • Event-based logic ("Wait for Bug Fix")
  • Mark complete when done
  • Build trust with reliable follow-ups
Learn more about Reminders
Reminder System
Support Toolbox Reminders
Custom List Interface
Support Toolbox Custom Lists interface

Custom Lists

Create customizable lists with contacts and flexible columns. Perfect for managing affiliates, beta users, translators, or any contact list.

  • Create unlimited custom lists
  • Add custom columns for any data type
  • Store websites, languages, notes, and more
Learn more about Lists

Workspace Switching

Use different workspaces for different apps or support contexts. Each workspace has its own SQLite database, keeping your data completely separate and organized.

  • Separate databases for each workspace
  • Perfect for day job, freelancing, or side projects
  • Switch between workspaces instantly
Learn more about Workspaces
Workspace Dropdown Menu
Support Toolbox Workspaces
Tags
Support Toolbox Tags Feature

Flexible Tagging System

Link any discount, link, screenshot, or template with custom tags. Create relationships between your resources and find them easily.

  • Tag any type of resource
  • Create custom tags like "student", "discount", "urgent"
  • Filter and search by tags