Dashboard & Command Center

Q: Does it connect to my Help Desk analytics?

No. The dashboard tracks your usage of the Toolbox (e.g., how often you use a specific template), not your ticket volume or CSAT scores. It is designed for personal workflow optimization, not team management.

Pick up exactly where
you left off.

Support work is full of interruptions. The Dashboard keeps your favorite, recent, and most-used items, plus active reminders—front and center, ready for anything the queue throws at you.

Join the Waitlist View all features

2 Past Due Items Action Required

Stop starting your day
in chaos.

Support work is reactive by nature. But reacting to everything at once leads to burnout. You need a way to cut through the noise before you dive into the queue.

🧠

The Context Fog

You get interrupted by a Slack DM, handle it, and then... blank. "What ticket was I working on? Which doc did I just copy?"

📑

The Tab Explosion

To get "ready" for the day, you have to open Gmail, your help desk, Jira, Slack, and your notes app. It's a recipe for distraction.

😰

The Missed Promise

Buried in a sticky note somewhere is a reminder to "email John back on Tuesday." Without a central view, these commitments slip through the cracks.

A personal Heads-Up Display.

Support Toolbox gathers your status in one place. See exactly what needs attention, which resources you use most, and what you were doing last—all before you open a single ticket.

Everything important, all in one view.

The dashboard is composed of three intelligent widgets designed to orient you instantly.

Quick Resume

Recent Activity & Favorites let you jump straight back into the links or templates you were just using, cutting down "setup time" after a break.

Urgency Radar

The Reminders widget changes color based on urgency. If you have past-due items, it glows orange so you can't ignore them.

Health Check

Library Stats give you a bird's eye view of your resources. Identify which categories you're building out and where you have gaps.

Your morning routine,
simplified.

How to use the Dashboard to start your day with clarity instead of chaos.

Check In

Open the app to check your Reminders Status. See immediately if any follow-ups are past due.

Resume Context

Click Recent Activity to instantly grab the link or template you were using before you logged off yesterday.

Access Favorites

Open your Favorites list to instantly grab the templates, links, and screenshots you starred as essential.

Analyze Gaps

Check your Library Stats and Tag Cloud. Notice you're missing "Billing" templates? Time to add them.

Common Questions

Details about your data and dashboard customization.

Is the "Recent Activity" history stored locally?

Yes. All activity history is stored inside the local database on your computer. We do not upload your usage logs or activity history to the cloud, ensuring your workflow remains private.

Can I customize the dashboard layout?

Not currently. The dashboard uses a fixed layout designed to give you the most important information (urgency, recency, and utility) at a glance. Customization options are planned for future updates.

Does it connect to my Help Desk analytics?

No. The dashboard tracks your usage of the Toolbox (e.g., how often you use a specific template), not your ticket volume or CSAT scores. It is designed for personal workflow optimization, not team management.

How are "Most Used" items calculated?

The app counts every time you copy a discount, link, screenshot, or response template to your clipboard. The list updates automatically to ensure your top tools are always one click away.